Founded in 2007, ABH Services PLC (also called ABH Partners by trade name) is a leading consultancy and human resources sourcing management firm in Ethiopia with over eleven years of experience in supporting the implementation of development programs and projects. ABH exists to fuel synergistic societal growth by harnessing local knowledge and international standard. Dedicated to the betterment of societal development, technical assistance and knowledge management, ABH has gained credibility and industry experience in the development sector in general and the public health sphere of Ethiopia in particular. ABH focuses on knowledge management as the enabler and cross-cutting theme across its four major service lines or core competencies: Consultancy, Survey Management, Training and Implementation of projects and programs.
Job ID: ABH-010-ARCC-19
Job title:- Based on a request from UNICEF, our Client, ABH would like to recruit a competent Amhara Regional EPI, MNCAH & Disease Prevention Communication Consultant
Type of Contract:- Consultant Contract, Individual Contractor, Institutional Contract (Third-party HR contract), TA
Title:- Amhara Regional EPI, MNCAH & Disease Prevention Communication Consultant
Purpose:- To support the RHB and selected priority zonal and woreda health offices in developing and implementing evidence-based communication and community engagement strategies and actions plans, and monitoring outcomes to improve MNCAH and health-related Emergency preparedness and response performance
Ending preventable maternal, new-born and child mortality and improving adolescent health are the overarching goals of the Ethiopian health system. Despite the significant progress made in reducing mortality in mothers and children, Ethiopia is still one of six countries accounting for half of the global under-five deaths, and among the 5 countries with the largest number of new-born deaths (2017 IGME). New-born mortality at 29/100,000 accounts for a much higher proportion of under-five mortality (43%) than it did a decade ago (25%).
At the regional level, wide inequities in mortality and access to health services are being observed.
One of the main bottlenecks for accessing to quality health services is related to the demand because of limited awareness of communities regarding available health services; insufficient capacity and participation of the most marginalized communities and groups in the designing, implementation, and monitoring of health promotion programs in the regions, misconceptions about care-seeking, healthy behaviors, and practices and limited decision making power by women.
According to the UNICEF Ethiopia 2016 – 2020 Country Development Program (CPD), one of the four outputs for health program dedicated to addressing demand-side barriers is the Output 3: strengthening families and community platforms, including HEWs, women development army, religious/community/clan leaders, schools and their community mobilization potential.
This is essential to attain the result of strong families and community platforms to demand, and utilize services as well as adopt and sustain positive social norms that positively affect the mothers, new-borns, children and adolescents' health (MNCAH).
To this effect, families and communities are an essential part of the health system and empower families and communities is the basis for sustaining their own health. In this direction, UNICEF Ethiopia has been strengthening positive individual and community ownership. To attain this result, different C4D strategies are used, including, but not limited to:
- Use of participatory processes to engage existing and new community networks and platforms (HEW, W/HDA, women and men groups, boys and girls, pregnant women conference, including religious leaders and marginalized groups, schools and universities, mass media) in UNICEF supported health programs, including the underserved/unreached/difficult to reach areas, to empower the community and enhance community program ownership.
- Strengthening of the capacity of the Region CSOs’, CBOs’ and community leaders, and leaders of FBOs, media networks, and relevant GOs and NGOs to facilitate the timely access for the health services’ utilization, to enhance the community participation in the Region
- Strengthening/establishing health C4D task forces at different levels, drawn from different appropriate sectors, FBOs, the media network, NGOs, academic institutions, CSOs, Societies/Associations, CBOs, to plan, coordinate and enhance C4D interventions
- Deployment of Regional Communication Coordinators to support the above-mentioned strategies.
From this experience, UNICEF continues to support the deployment of the Regional Communication Coordinators but with more focus on strengthening the existing health system through mainly capacity building and facilitation and addressing the dimension of communication and community engagement with a broad perspective of MNCAH, which includes EPI, in routine and campaign/emergency.
2. Main objectives of the integrated Regional Immunization/ MNCAH Communication Consultants are:
At the regional level and in selected priority woredas and zones, the RCC has the main objective of building the capacity of the Regional Health Office and Regional SBCC committee, selected Zonal and Woreda health offices, Zonal and Woreda SBCC committees in developing, implementing and monitoring evidence-based communication and community engagement strategies and actions plans for an increased utilization of MNCAH services and adoption of healthy behaviors, in routine and during health-related Emergencies/campaigns.
3. Scope of work/assignment
The RCC will work on the social and behavior change aspect of the EPI/MNCAH program supporting routine and emergency or campaign or New Vaccine Introduction (NVI) interventions. The RCCs will not implement directly the SBCC interventions of the region/zone/woreda but rather is accountable for building the capacity of the RHB’s officers, and health officers from selected priority zones and woredas in managing a communication and community engagement program supporting MNCAH in routine and in emergencies/campaigns. This includes building the capacity of Government counterparts and SBCC TWGs or social mobilization committees at regional and priority zonal and woreda levels in planning, implementing, monitoring and evaluating SBCC interventions. This will be done through in-room training, on the job training, providing guidance, mentoring, coaching, sharing tools and guidelines, demonstrations, supportive supervision, etc.
4. Specific tasks
Under the guidance and close coordination with UNICEF Field Office and the Regional health team, the RCC will focus on capacity strengthening of the Regional Health Office, Regional social mobilization committee and zonal and woreda health offices and committees in selected woredas to be able to plan, implement and monitor quality SBCC activities. The deliverables of these expectations shall be managed by conducting the following technical assistance activities:
- Build the capacity of the Regional Health Office, selected ZHOs and Woreda HOs, including cadres, medical officers, supervisors, and social mobilization committees in:
- Coordinating all NGOs/Partners who are involved in demand creation in the region
- Identifying available community platforms that can be used as an advocacy and community mobilization forum.
- Mapping most effective communication channels within the region (all levels) to reach target audiences, segmentation for audiences including pastoral, mobile, nomadic communities and hard-to-reach and/or inaccessible areas.
- Advocate for health promotion and communication staffing and structure at all levels of the health structure to ensure the sustainable platform
- Developing regional, zonal and woreda level communication and community engagement plans, in line with the regional EPI/MNCAH plans, based on the local bottlenecks for low utilization of EPI/MNCAH services and identified community platforms, communication channels, and opportunities. The plan developed by the RHB, selected ZHOs and Woreda HOs and corresponding SBCC committees might include, as relevant to the context:
- Mobilization of faith/ religious leaders, clan leaders, volunteers (especially women) and King of tribes and other informal leaders
- Engagement of traditional healers Trained or untrained Birth Attendants for MNCH service utilization promotion
- Engagement of NGO network, community-based organizations and existing social networks, and educational institutions
- Training of teachers for MNCAH and Emergency Resilience and emergency Outbreak realities by School children and Parents- Teachers meetings on polio and routine EPI
- Timely dissemination and best-assured use of IEC materials
- Strongly focused activities on interpersonal and group communication in resistant/ hard to reach areas. Activities may utilize: Town criers, Inter-Personal Communication, group meetings, Mosque Speech by Sheikhs and others
- Identifying Regional, Zonal, Woreda MNCAH, and Emergency Resilience and emergency Outbreak Messenger Advocates selected from the local community and according to the set standard
- Conducting advocacy activities to engage influential leaders, decision-makers at regional, zonal and woreda levels.
- Monitoring the communication and community engagement plan. The RHB, selected ZHOs, woreda health offices and corresponding social mobilization committees to be trained on monitoring SBCC activities using the SBCC quality assurance guideline, conducting targeted monitoring for hard-to-reach areas/population, reviewing relevant data for assessment and corrective action of communication interventions
- Evaluating SBCC activities supporting EPI/MNCAH services
- Organize ToT targeting the RHB staff on Interpersonal communication skills and social mobilization, to be cascaded to the zonal, woreda and kebele level, up to the HWs and HEWs, Woreda MNCAH and Emergency Resilience and emergency Outbreak Messenger Advocates, social mobilizers and other community platforms (religious leaders, clan leaders, women/youth groups, etc.) – Monitor the cascaded ToT organized and implemented by the RHB
- Reinforce/establish Social mobilization committees at Regional, selected Zonal and woreda levels, drawn from different stakeholders
- Support assessment, monitoring, and evaluation of communication inputs and outcomes :
- Support and supervise trained stakeholders on SBCC at Regional, Zonal and Woreda level including MNCAH and Emergency Resilience and emergency Outbreak Messenger Advocates, HWs/HEWs, community platforms; provide regular feedback to RHB, Zonal and woreda Health Offices and Social Mobilization committees on quality of implemented activities, ensuring quality.
- Support the RHB, ZHOs and Woreda HOs to put in place an effective reporting mechanism of communication activities, including feedback from service providers and community members to the regional team and promptly report/address rumors, misinformation around adverse events following any health treatments, such as immunization and communication-related issues and concerns.
- Conduct regular field monitoring and evaluation missions to oversee quality implementation of woreda and community activities and provide feedback to RHB, ZHO, Woreda HOs, and social mobilization committees.
- Monitor the data review by the RHB, ZHO and Woreda HOs for assessment and follow up if corrective actions of communication interventions were formulated and implemented
Document MNCAH best practices from the community through Woreda to regional levels
Prepare individual monthly work plans mainly focused on the capacity strengthening of the RHB, selected ZHOs and Woreda HOs as well as social mobilization committees
Prepare individual monthly and final reports based on the TA’s ToR and work plans
5. Expected Deliverables
- Regional-level Communication and Community engagement work Plan supporting regular MNCAH and campaigns/NVI targeting different areas and population, and RHB progress reports. Qualitative indicator: the plan is evidence-based developed under the leadership of the RHB, involving key stakeholders/partners in demand generation for EPI/MNCAH in the region, with the full participation of the regional social mobilization committee, budgeted and endorsed by the RHB.
- In selected priority zones and woredas, zonal and woreda-level Communication and Community engagement work Plans supporting regular MNCAH and campaigns/NVI targeting different areas and population, and woreda health offices’ progress reports. Qualitative indicator: the plan is evidence-based developed under the leadership of the Zonal/Woreda Health Office, involving key stakeholders/partners in demand generation for EPI/MNCAH in the woreda, with the full participation of the zonal/woreda social mobilization committee, budgeted and endorsed by the Zonal/Woreda Health Office
- Training report of RHB and Zonal/selected woreda HO staffs and SBCC committees on C4D using integrated key messages and IEC materials on Immunization and other MNCH services
- Regular social mobilization committee meetings, with the participation of RHB/ZHO/Woreda HO, are taking place at regional, zonal and selected woreda level, in campaigns/emergency as well as in routine, with meeting minutes
- Individual monthly report on the technical assistance activities provided by the RCC, highlighting his added-value to the regional communication and community engagement activities
- Final Report detailing activities undertaken by the technical assistant to support the RHB, ZHOs and Woreda HOs, achievements on the regular MNCAH and campaigns/NVI
The RCC will be supervised by the UNICEF Field Health Officer (technical, administrative issues). The RCC will prepare and submit to UNICEF field office and country office the above deliverables including a comprehensive report at the end of the consultancy focused on the activities and deliverables mentioned in this ToR, and detailing challenges and proposed solutions, recommendations including suggestions for future improvement.
7. Expected Background and Experience
Regional communication coordinator must meet the following criteria
- Education level: University degree or higher (any field), preferably in Public Health, Communication
- Minimum 5 years’ experience in Public Health communication and community engagement, advocacy and social mobilization with involvement in EPI, MNCAH and Emergency Resilience & Emergency Response communication intervention, such as polio, measles, AWD, scabies, SIAs campaigns.
- The capability of conducting SBCC facilitation and capacity building at Regional and Zonal levels.
- Can speak and read English well as well as speak the working/nationality language/s in the assigned area.
- Demonstrate ability on regular MNCAH, immunization and Emergency Resilience & Emergency Response communication facilitation skill
- Ability on program social data analysis and providing feedback
- Preferably have experience conducting SBCC related assessments/surveys.
- Have the following characteristics verified by a recommendation by the agency
- Be committed to the work and honest
- Willing to work in difficult areas- including walking long distances when local transportation is not available
- Ability to work well under pressure
Information on selected persons will be shared with UNICEF Health C4D, Disease Prevention and Control (DPC) and MNCAH team in Addis Ababa to evaluate the selection process.
General Conditions: The consultant will be paid every month based on the submission of acceptable monthly deliverables.
How to Apply
Qualified and interested applicants who fulfill the above requirements can submit their CV along with application letter through the ethiojobs portal or email to firstname.lastname@example.org by stating the position you are applying on the subject email.
Those who prefer to apply in person may submit CV along with supporting documents to our head office located on Bole road, Behind DH Geda Tower. For more information, please call at +251 11618 65 20
Deadline for submission of application January 3, 2020